Privacy Policy

Broadcast Solution ("we", "our", or "us"), registered under Trade License TRAD/DNCC/114363/2022 at House- 34, Road- 4, Monsurabad R/A, Adabor, Dhaka, Bangladesh, is deeply committed to protecting the privacy, confidentiality, and data sovereignty of our enterprise clients and website visitors.

1. Information We Collect

When you engage with Broadcast Solution through our website, consultations, or managed service contracts, we collect:

• Contact Information: Full name, corporate email address, telephone number, job title, and organization name.
• Technical Information: IP address, user-agent string, browser type, and interaction logs captured for security forensics and load balancing.
• Infrastructure Specifications: Server configurations, network topology notes, or media stream manifests supplied explicitly during service architecture inquiries.

2. How We Use Information

We process information exclusively for lawful business operations, including:

• Providing enterprise IT Enabled Services (ITES), cloud management, and broadcast streaming operations.
• Fulfilling technical SLAs and delivering 24/7 incident response notifications.
• Issuing verified corporate invoices and managing payment reconciliations.
• Maintaining server security, preventing automated denial-of-service (DDoS) threats, and complying with statutory obligations in Bangladesh.

3. Confidentiality of Client Infrastructure & Data

Broadcast Solution treats all client source code, video archives, server credentials, cryptographic keys, and telemetry metrics as strictly confidential. We do not sell, rent, monetize, or disclose client data to any commercial third parties. Remote access to client servers is governed by strict least-privilege access controls and encrypted channels (SSH keys, WireGuard VPN).

4. Data Retention & Security

We employ industry-leading defensive controls including TLS 1.3 encryption, hardened firewall perimeters, automated vulnerability monitoring, and isolated backup repositories. Inquiries and operational records are retained only as long as necessary to satisfy operational agreements or statutory tax/legal compliance.

5. Contact Our Data Protection Officer

If you have any questions regarding this Privacy Policy or wish to exercise data rights, contact: